Terms of Use

This website is operated by Core Soluções em Informática e Tecnologia Ltda., a company incorporated under Brazilian law, registered under CNPJ 45.856.266/0001-79, with its principal place of business in Brazil, and trading under the brand name Core TI Expert. These Terms of Use ("Terms") govern your access to and use of the website located at coretiexpert.online, including all subpages, associated services, and any communications or transactions you initiate through this site.

By visiting this website, submitting an inquiry form, requesting a service quotation, downloading any document, or otherwise interacting with any element of this platform, you acknowledge that you are at least 18 years of age or the age of majority in your jurisdiction, that you have the legal capacity to enter into a binding contract, and that you accept these Terms in their entirety without modification.

Where you are acting on behalf of a legal entity — such as a company, government body, or non-profit organisation — you represent and warrant that you have the authority to bind that entity to these Terms, and all references to "you" shall encompass both you personally and that entity.

This website is provided for informational and commercial purposes — specifically, to present and promote the technology services offered by Core TI Expert, to enable prospective clients to contact us, and to share educational content related to IT infrastructure, cybersecurity, cloud computing, and managed services. You are permitted to browse this website for those purposes, subject to the conditions below.

You are expressly authorised to:

• Access and read all publicly available content on this website for personal, non-commercial, or business evaluation purposes.
• Submit contact forms and service enquiry requests for the purpose of obtaining information about our services.
• Share links to specific pages of this website, provided the link is not embedded in a context that misrepresents our company, services, or values.
• Download any documents, guides, or resources explicitly made available for download by Core TI Expert, for your own internal business use.

You acknowledge that Core TI Expert may, at its sole discretion and without prior notice, modify, suspend, restrict access to, or discontinue any part of this website at any time. We will make reasonable efforts to communicate planned maintenance or significant changes in advance, but we assume no obligation to do so.

All content published on this website — including but not limited to text, written articles, service descriptions, case studies, marketing copy, graphic design elements, logos, brand marks, the "Core TI Expert" and "Core Soluções" trade names, icons, photography, illustrations, layout compositions, data compilations, and source code — is the exclusive intellectual property of Core Soluções em Informática e Tecnologia Ltda., or is used with the express permission of the respective rights holders.

This content is protected under applicable Brazilian intellectual property legislation, including Federal Law No. 9.279/1996 (Industrial Property Law), Federal Law No. 9.610/1998 (Copyright Law), and applicable international treaties to which Brazil is a signatory, including the Berne Convention and the TRIPS Agreement.

Nothing in these Terms or on this website shall be construed as granting you any licence, right, title, or interest in any of the intellectual property described above, except for the strictly limited right to access and view website content for the purposes described in Section 2. In particular, you may not:

• Reproduce, copy, republish, upload, transmit, or distribute any portion of this website's content without our prior written consent.
• Use the Core TI Expert or Core Soluções brand names, logos, or trade dress in any manner — including in advertising, social media, or product labelling — without our explicit written authorisation.
• Create derivative works based on our content, or incorporate our content into other publications, websites, or commercial materials.
• Remove, alter, or obscure any proprietary notices, copyright statements, or watermarks included in or on any content.
• Use any automated system (such as a scraper, bot, spider, or crawler) to extract content from this website for any purpose, commercial or otherwise.

Requests for permission to use our content for educational, journalistic, or other legitimate purposes should be submitted in writing to contato@coretiexpert.online. We will respond to reasonable requests within a commercially reasonable timeframe.

Your use of this website must be lawful, respectful, and in good faith. We are committed to maintaining a safe and trustworthy online environment for all visitors, clients, and prospective clients. To that end, the following conduct is strictly prohibited:

• Attempting to gain unauthorised access to any system, server, network, or account related to this website or to Core TI Expert's infrastructure, including through brute-force attacks, exploitation of vulnerabilities, or social engineering.
• Transmitting viruses, malware, ransomware, spyware, worms, Trojan horses, or any other malicious code that could disrupt, damage, or compromise this website or any connected systems.
• Submitting false, misleading, or fraudulent information through any contact form, request, or enquiry on this website, including misrepresenting your identity or your authority to act on behalf of a company.
• Engaging in any form of data harvesting, scraping, or automated data extraction from this website without express written permission.
• Conducting denial-of-service (DoS) or distributed denial-of-service (DDoS) attacks, or any other activity intended to overload, disrupt, or degrade the performance of this website or its hosting infrastructure.
• Using this website to transmit unsolicited commercial communications, spam, or chain messages to Core TI Expert employees or other users.
• Framing or mirroring any portion of this website without our written consent, or misrepresenting an affiliation with Core TI Expert.
• Engaging in any activity that violates applicable Brazilian law, including consumer protection regulations, cybercrime legislation (Lei No. 12.737/2012 and Lei No. 14.155/2021), or data protection requirements under the Lei Geral de Proteção de Dados (LGPD — Lei No. 13.709/2018).

This website may contain hyperlinks to external websites and online resources that are operated by third parties, including technology vendors, industry bodies, certification authorities, partner organisations, and public institutions. These links are provided solely for your convenience and informational value, and their inclusion does not constitute an endorsement, recommendation, approval, or affiliation by Core TI Expert in respect of the linked website, its operator, or any content, product, or service it offers.

Core TI Expert has no control over the content, privacy practices, accuracy, legality, or availability of external websites. We do not review third-party sites on a continuous basis, and we cannot guarantee that a linked page will remain available or that its content will not change after we have included the link. We strongly encourage you to review the terms of use and privacy policies of any external site you visit before submitting personal information or engaging in any transaction.

If you access a third-party website from a link on this site, you do so entirely at your own risk. Core TI Expert accepts no liability whatsoever for any loss, damage, inconvenience, or harm arising from your use of or reliance on any third-party website or resource reached through links on this site.

This website and all content, materials, and information available on it are provided on an "as is" and "as available" basis, without warranties of any kind, whether express, implied, statutory, or otherwise. To the fullest extent permitted by applicable law, Core Soluções em Informática e Tecnologia Ltda. expressly disclaims all warranties with respect to this website and its content.

In particular, we make no warranty or representation that:

• This website will be continuously available, uninterrupted, error-free, or free from technical defects or security vulnerabilities at all times.
• The information published on this website is complete, current, accurate, or suitable for any particular purpose. Technology environments evolve rapidly, and some content may not reflect the most current developments or regulatory requirements.
• Any defects in the website's operation will be corrected promptly or at all.
• The website or its servers are free from viruses or other harmful components; although we take reasonable precautions, no online environment can be guaranteed to be entirely secure.
• The results of any service or solution described on this website will meet your specific technical or business requirements, since outcomes depend heavily on individual IT environments, project scope, and client cooperation.

Any technical advice, best-practice guidance, or general information published on this website is provided for educational purposes only and does not constitute a professional consulting engagement. Engagement-specific recommendations are only provided under a signed service agreement, and Core TI Expert accepts no responsibility for decisions made on the basis of general information published here without appropriate professional consultation.

To the maximum extent permitted under applicable Brazilian law, Core Soluções em Informática e Tecnologia Ltda., its directors, officers, employees, agents, contractors, and affiliates shall not be liable to you or any third party for any direct, indirect, incidental, special, consequential, punitive, or exemplary damages arising out of or in connection with your use of — or inability to use — this website or its content. This includes, without limitation:

• Loss of data, loss of revenue, loss of profits, or loss of business opportunity resulting from your reliance on information presented on this website.
• Business interruption or reputational harm arising from the temporary unavailability or degraded performance of this website.
• Costs of procuring substitute services or technology as a result of any information, data, goods, or services obtained through this website.
• Unauthorised access to or alteration of your transmissions or data in connection with your use of this website, to the extent such access was outside our reasonable control.
• Damages arising from third-party content, links, or services accessed through or in connection with this website.

These limitations apply regardless of the legal theory on which the claim is based — whether in contract, tort, negligence, strict liability, or otherwise — and even if Core TI Expert has been advised of the possibility of such damages.

You agree to defend, indemnify, and hold harmless Core Soluções em Informática e Tecnologia Ltda. and its directors, officers, employees, agents, successors, and assigns (collectively, the "Indemnified Parties") from and against any and all claims, demands, damages, losses, liabilities, costs, and expenses — including reasonable legal fees and court costs — that arise out of or relate to:

• Your access to or use of this website in violation of these Terms of Use.
• Any false, inaccurate, or misleading information that you provide to us through this website, including information submitted via contact forms or service enquiry requests.
• Your violation of any applicable law, regulation, or third-party right — including intellectual property rights, privacy rights, or consumer protection obligations — in connection with your use of this website.
• Any malicious activity, including hacking, malware distribution, or social engineering, conducted by you or by a third party acting on your behalf or through your systems.
• Your breach of any representation or warranty you make by accepting these Terms.

We reserve the right to assume the exclusive defence and control of any matter subject to indemnification by you, in which case you agree to cooperate fully with us in asserting any available defences and to bear the associated costs as described above. We will notify you promptly of any claim for which indemnification may be sought, and we will not settle any such claim without your prior written consent, which shall not be unreasonably withheld or delayed.

These Terms of Use and any dispute, controversy, or claim arising out of or relating to them — including questions regarding their existence, validity, interpretation, performance, breach, or termination — shall be governed by and construed exclusively in accordance with the laws of the Federative Republic of Brazil, without regard to its conflict-of-laws principles.

The parties agree that any legal proceedings arising out of or in connection with these Terms, this website, or the services offered by Core TI Expert shall be submitted to the exclusive jurisdiction of the courts of Brazil, in the judicial district corresponding to the company's registered address, unless otherwise required by mandatory law. If you are a consumer as defined under the Código de Defesa do Consumidor, you may also have the right to bring proceedings in your own local jurisdiction.

Before initiating formal legal proceedings, both parties agree to make a good-faith effort to resolve any dispute amicably, including through direct negotiation or, if mutually agreed, through mediation conducted by a recognised Brazilian mediation body. This clause does not prevent either party from seeking urgent injunctive or interlocutory relief from a competent court where necessary to prevent irreparable harm.

Core Soluções em Informática e Tecnologia Ltda. reserves the right to review, revise, and update these Terms of Use at any time, at our sole discretion, to reflect changes in our services, applicable legislation, regulatory guidance, technology practices, or business operations. All updates are effective immediately upon publication on this page.

When we make material changes to these Terms, we will update the "Last updated" date shown at the top of this page and, where the changes significantly affect your rights or obligations, we will make reasonable efforts to notify users through a prominent notice on the website, via email (if we hold your contact details), or through other appropriate communication channels.

Your continued use of this website following the publication of any revised Terms constitutes your binding acceptance of those changes. It is your responsibility to review these Terms periodically to stay informed of updates. If you disagree with a revised version of these Terms, you must cease using this website immediately and, where applicable, notify us in writing at the contact address below.

We may also supplement these Terms with additional guidelines, policies, or notices that apply to specific services, features, or sections of the website. Where such supplementary documents conflict with these Terms, the supplementary document shall take precedence with respect to the specific subject matter it addresses.

If you have any questions, concerns, or requests relating to these Terms of Use, wish to report a potential violation, or require clarification about any aspect of your rights or obligations under this agreement, please do not hesitate to reach out to us. Our team is committed to responding to all enquiries in a timely and transparent manner.

We aim to acknowledge all written communications within 2 business days and to provide a substantive response within 10 business days. For urgent legal or compliance matters, please indicate the nature of the urgency in your subject line so that we can prioritise accordingly.